• Remote assistance
Remote assistance

Remote Assistance

You are living in a globalizing world where electric systems get more and more complex. The knowledge of your personnel has to be up to date with the latest complex technical systems to be capable of taking care of disruptions in your complex systems. This requires continuous investments and a lot of effort from your organization. Furthermore, fault finding by a non-experienced person takes a lot more of valuable production time. With a reliable and 24/7 available service partner you can reduce this costly downtime of your system.

Save costs and time with quick access to experience and knowledge

Bakker Sliedrecht offers high quality consultancy combined with an agile response. With our 24/7 availability we can react immediately on your disruption and save you time and costs in both reduced downtime and maintenance costs. Our online service engineers have wide experience in the new build, renovation and service of electrical (low-and-high voltage), and automation systems. This expertise, combined with our advanced support tools will reduce the valuable time and costs needed to resolve the disruption.

Wherever you are, always nearby

Whether we assist you with the use of cameras on our innovative remote support gear or via old fashioned assistance by telephone, we help you to resolve your problem in no time. With our service tools we can help with issues regarding software and electrical systems. Most software issues can be resolved by logging in to your system remotely. If extended diagnosis on your system is needed we can set up remote collaboration with your staff online. We use new technologies as remote support gear to assist your personnel as if we were there onsite. For smaller disruptions you can always rely on our experience and knowledge via phone, chat and email. 


Contact us Request quote Or call +31 (0)184 43 66 66

Want to learn more about Remote Assistance?

Please contact our Account Manager

foto Boris Hoks

Boris Hoks
call +31 (0)6 - 12383669
mail Send e-mail

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Remote support via:

  • Innovative remote support gear Videocall
  • Teamviewer (VPN)
  • Telephone
  • Chat
  • E-mail 

Analysis of:

  • Online monitoring system Film
  • Audio
  • Data log files 

Remote Assistance Downloads

Flyer Corrective maintenance (1.90Mb) icon pdf

More of Corrective Maintenance

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24/7 Corrective Maintenance

You can always rely on Bakker Sliedrecht to get your system operational again as soon as possible.

Remote Service

Safety and availability are essential for vessels at sea. Downtime must be prevented at all times due to the high costs involved. However, a vessel may suddenly require maintenance due to a malfunction or defective component. Remote Service through Augmented Reality glasses allows service technicians anywhere in the world to watch live with the glasses wearer on board. This allows problems to be solved faster - saving time and costs.

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